Job Description
Join our award-winning luxury hotel in the heart of Phoenix as a Night Auditor! This overnight shift position offers competitive pay, career growth, and the opportunity to be the cornerstone of our late-night operations. You'll balance front desk responsibilities with financial reconciliation in a dynamic 24/7 environment.
We're seeking detail-oriented professionals who thrive in overnight settings. Enjoy complimentary hotel stays, meal benefits, and a supportive team culture that values your contribution to our guest experience.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Perform daily reconciliation of guest accounts and cash transactions
- Handle check-ins/check-outs with exceptional service standards
- Respond to guest inquiries and resolve issues promptly
- Maintain accurate records of all financial activities
- Coordinate with housekeeping and security teams
- Process credit card transactions and generate reports
Qualifications
- Previous hotel or hospitality experience required
- Strong proficiency in accounting software and MS Office
- Excellent communication and problem-solving skills
- Ability to work independently during overnight hours
- Attention to detail in financial reconciliation tasks
- Flexible availability for rotating shifts
- Basic knowledge of PMS systems (Opera a plus)
- High school diploma or equivalent