Job Description
Join our award-winning team at Grand Hospitality Group in Washington DC, where we're urgently hiring passionate hospitality professionals! We offer competitive compensation, comprehensive benefits, and career growth opportunities in the heart of the nation's capital. Be part of an environment that celebrates excellence and delivers unforgettable guest experiences.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem-solving
- Manage check-in/check-out processes efficiently using hotel systems
- Handle reservations and optimize room allocations for maximum occupancy
- Coordinate with housekeeping and maintenance teams to ensure room standards
- Respond to guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Minimum 1 year of hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency in hotel management software (e.g., Opera, PMS)
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling skills
- Valid driver's license and reliable transportation
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening