Job Description
Join our award-winning luxury beachfront resort in Virginia Beach! We're urgently seeking an experienced Hotel Manager to lead our dynamic team and deliver exceptional guest experiences. This high-impact role requires strategic leadership, operational excellence, and a passion for hospitality innovation. Enjoy competitive compensation, premium benefits, and the opportunity to shape Virginia's premier hospitality destination.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic business plans to maximize revenue and guest satisfaction
- Manage staff recruitment, training, and performance optimization
- Ensure compliance with safety, health, and brand standards
- Drive innovative guest experience initiatives and service recovery
- Collaborate with marketing team on promotional campaigns
- Analyze financial reports and adjust operational strategies accordingly
Qualifications
- 5+ years hotel management experience in luxury/resort settings
- Proven track record of exceeding revenue targets
- Strong leadership and team development skills
- Advanced knowledge of PMS systems (Opera/Micros preferred)
- Excellent problem-solving and conflict resolution abilities
- Valid Virginia hospitality management certification
- Flexible availability including nights, weekends, and holidays
- Strong proficiency in revenue management analytics