Job Description
Join our award-winning team at Grand Horizon Hotels in San Jose, IL! We're urgently seeking passionate hospitality professionals for immediate shift-based positions. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in Illinois' premier hotel destination. Apply now and become part of our family that values excellence and teamwork.
Responsibilities
- Manage guest check-ins/checkouts with precision and professionalism
- Handle reservations and optimize room occupancy across shifts
- Resolve guest inquiries and concerns promptly during assigned shifts
- Operate hotel management systems (PMS) and POS efficiently
- Coordinate with housekeeping and maintenance teams during shifts
- Uphold brand standards across all guest interactions
- Assist with emergency procedures during your shift
Qualifications
- Minimum 1 year hotel or customer service experience
- Availability for flexible shifts (nights, weekends, holidays)
- Proficiency in PMS systems and Microsoft Office
- Strong communication and conflict resolution skills
- Ability to work efficiently under pressure during peak shifts
- Valid Illinois driver's license (if required for errands)
- Basic first aid certification preferred