Job Description
Join Our Team Immediately! Grand Plaza Hotel Group is urgently hiring dedicated hospitality professionals for shift-based positions in our San Jose location.
We're seeking passionate individuals to deliver exceptional guest experiences across our 24/7 operations. With competitive pay, comprehensive benefits, and rapid onboarding, this is your chance to advance your career in one of California's most vibrant cities. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest service during assigned shifts (day, evening, overnight)
- Manage check-in/check-out procedures efficiently using hotel systems
- Respond promptly to guest requests and resolve service issues
- Maintain cleanliness and safety standards in public areas and guest rooms
- Collaborate with cross-functional teams to ensure seamless operations
- Handle cash transactions and operate POS systems accurately
- Adhere to company protocols and health/safety regulations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Basic computer literacy and POS system familiarity
- Valid California driver's license (if driving required)
- Food Handler/ServSafe certification preferred
- Bilingual (English/Spanish) highly desirable