Job Description
Join our award-winning luxury hotel in the heart of Charlotte, NC! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in a dynamic work environment. Perfect for career changers or experienced hospitality professionals seeking immediate placement.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service issues promptly
- Collaborate with cross-functional teams for seamless operations
- Maintain cleanliness standards in guest areas and facilities
- Process payments and manage financial transactions accurately
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency (POS systems, reservation software)
- Valid North Carolina driver's license (if required for role)
- Food handling certification preferred (for food service roles)
- Ability to lift 25 lbs and stand for extended periods