Job Description
Join our award-winning team at Grand Plaza Hotel in vibrant Kansas City, PA! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply today and start your career in luxury hospitality!
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the stay
- Manage reservations and handle guest inquiries with professionalism
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold cleanliness and safety standards in all public areas
- Resolve guest complaints promptly and effectively
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Pennsylvania food handler certification (if applicable)
- High school diploma or equivalent required
- Ability to lift 25 lbs and stand for extended periods