Job Description
Join our award-winning luxury hotel team in Houston! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in the heart of Texas' vibrant energy sector. Immediate openings available across all departments.
Responsibilities
- Deliver outstanding customer service to hotel guests consistently
- Manage check-in/check-out procedures efficiently
- Resolve guest inquiries and complaints promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Upsell hotel amenities and services
- Maintain cleanliness and organization of public areas
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if driving required)
- Ability to lift 25 lbs occasionally
- Food Handler/ServSafe certification preferred
- Fluency in English and Spanish highly valued