Job Description
Join our award-winning luxury hotel in the heart of downtown Dallas! We're urgently seeking passionate hospitality professionals to elevate our guest experience. As a cornerstone of the city's tourism scene, we offer competitive compensation, comprehensive benefits, and career growth opportunities. Immediate openings available for dynamic individuals ready to deliver exceptional service in a fast-paced environment.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Upsell hotel amenities and services
- Adhere to safety and hygiene protocols
Qualifications
- Minimum 1 year hotel/hospitality experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with PMS systems
- Valid Texas Food Handler/ServSafe certification preferred
- Professional appearance and customer-focused mindset
- Ability to stand for extended periods
- High school diploma or equivalent required