Job Description
Join our award-winning team at Grand Bay Resort & Spa! We're urgently hiring passionate hospitality professionals to deliver exceptional guest experiences in Tampa's vibrant downtown. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a luxury environment.
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage front desk operations including check-ins/check-outs
- Coordinate housekeeping and maintenance requests
- Process reservations and handle billing inquiries
- Assist with event setup and guest concierge services
- Maintain strict safety and cleanliness standards
- Collaborate with cross-functional teams for seamless operations
Qualifications
- 1+ years hotel/hospitality experience preferred
- Strong communication and problem-solving skills
- Flexibility to work evenings/weekends/holidays
- Basic computer literacy (MS Office, PMS systems)
- Valid Florida driver's license (if applicable)
- Ability to stand for extended periods
- Customer service certification a plus