Job Description
Join our award-winning luxury hotel in the heart of Washington DC! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive benefits, career advancement opportunities, and a vibrant work culture in the nation's capital.
Responsibilities
- Deliver outstanding guest service through personalized interactions
- Manage front desk operations including check-ins/check-outs
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage reservations
- Maintain accurate guest records and documentation
Qualifications
- Minimum 1 year hotel or hospitality experience
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficient in hotel management systems
- Strong attention to detail and organizational skills
- Valid DC hospitality certification preferred