Job Description
Join our award-winning team at Grandview Hotel & Resort! We're urgently seeking passionate hospitality professionals to elevate our guest experience in the heart of Washington, PA. As a premier destination for business and leisure travelers, we offer competitive compensation, comprehensive benefits, and a dynamic work environment where your talent shines. If you thrive in fast-paced settings and take pride in exceptional service, apply today!
Responsibilities
- Deliver exceptional guest service across all hotel departments including front desk, housekeeping, and food & beverage
- Manage check-in/check-out processes efficiently while maintaining accurate reservation records
- Coordinate housekeeping operations to ensure immaculate guest rooms and public areas
- Assist with event setup and execution for conferences, weddings, and social gatherings
- Handle guest inquiries and resolve concerns promptly with a solutions-oriented approach
- Collaborate with cross-functional teams to maintain seamless operations
- Adhere to all safety protocols and brand standards consistently
Qualifications
- Minimum 1 year of hotel or hospitality experience preferred
- Strong communication and interpersonal skills with a guest-first mindset
- Ability to multitask effectively in a high-pressure environment
- Basic computer proficiency with reservation systems (e.g., Opera, PMS)
- Flexibility to work evenings, weekends, and holidays as required
- Valid Pennsylvania Food Handler's certification for F&B roles
- Positive attitude and commitment to teamwork excellence