Job Description
Join our award-winning hospitality team at the Grand Plaza Hotel, Dallas' premier luxury destination. We're urgently seeking a passionate Housekeeping Supervisor to ensure our guests experience unparalleled cleanliness and comfort. This high-impact leadership role offers competitive compensation, benefits, and career advancement in one of America's fastest-growing tourism markets.
As a cornerstone of our guest satisfaction strategy, you'll manage daily housekeeping operations while mentoring a diverse team of hospitality professionals. The ideal candidate thrives in fast-paced environments and takes pride in delivering five-star service standards.
Responsibilities
- Oversee daily housekeeping operations for 150+ luxury guest rooms and suites
- Train, schedule, and evaluate 15+ housekeeping staff members
- Conduct quality assurance inspections to exceed brand standards
- Manage inventory control for cleaning supplies and amenities
- Coordinate with maintenance team for room readiness and repairs
- Implement sustainable cleaning practices and waste reduction protocols
- Handle guest requests and special accommodations with discretion
- Prepare performance reports and operational improvement plans
Qualifications
- 3+ years hotel housekeeping management experience required
- Current CPR/First Aid certification preferred
- Ability to work flexible shifts including weekends and holidays
- Strong proficiency in housekeeping software systems (e.g., OPERA)
- Excellent attention to detail and organizational skills
- Physical ability to lift 50 lbs and stand for extended periods
- Bilingual (English/Spanish) communication skills highly valued
- Valid Texas driver's license for supply runs