Job Description
We are looking for a dedicated Weekend Front Desk Agent to join our dynamic team in Houston, Texas. If you thrive in a fast-paced hospitality environment and enjoy providing exceptional guest experiences, we want to hear from you. This role offers competitive pay and a great opportunity to grow within the industry.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr)
- Employee discounts on hotel stays
- Flexible schedule for work-life balance
Key Duties:
Responsibilities
- Check-in and check-out guests in a timely and professional manner.
- Answer phone calls and respond to emails promptly and courteously.
- Maintain a clean and welcoming lobby area at all times.
- Process payments and handle cash transactions accurately.
- Resolve guest inquiries and complaints with a focus on customer satisfaction.
- Assist with daily housekeeping coordination and laundry services.
- Perform light administrative duties and filing as needed.
Qualifications:
Qualifications
- High school diploma or GED required.
- Previous experience in front desk or customer service is preferred.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite or hotel management software.
- Ability to stand for extended periods and lift up to 20 lbs.