Job Description
Are you a hospitality professional seeking a rewarding schedule that fits your lifestyle? The El Paso Collection is currently looking for a dedicated Weekend Front Desk Agent to join our dynamic team. If you thrive in a fast-paced environment and love creating memorable experiences for guests, we want to meet you.
As a Weekend Agent, you will be the face of our brand, ensuring our visitors feel welcomed and valued from the moment they arrive. This is an excellent opportunity for those looking to advance their career in Texas hospitality with flexible weekend hours.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Flexible Schedule: Focus on your personal life with a dedicated weekend role.
- Professional Growth: Clear pathways for advancement within the hotel group.
Responsibilities
- Manage the check-in and check-out process efficiently while ensuring accuracy in all transactions.
- Respond to guest inquiries via phone, email, and in-person with a high degree of professionalism.
- Resolve guest complaints and issues promptly to ensure high satisfaction scores.
- Perform daily front desk operations, including opening and closing the lobby, managing the safe, and handling cash deposits.
- Maintain the cleanliness and organization of the reception area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms meet quality standards.
Qualifications
- A high school diploma or GED equivalent is required.
- Previous experience in hotel front desk operations is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work weekends (Saturday and Sunday) as required.
- Basic computer proficiency and knowledge of Property Management Systems (PMS) is a plus.
- A valid Texas driver's license is recommended.