Job Description
Join Oklahoma City's premier luxury hotel as a Weekend Front Desk Agent! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences during our peak weekend operations. Enjoy competitive compensation, flexible scheduling, and opportunities for career growth in a dynamic downtown setting. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Provide exceptional check-in/check-out experiences with personalized service
- Manage room reservations and optimize occupancy through upselling techniques
- Resolve guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Utilize property management systems efficiently
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in PMS systems (e.g., Opera, Marriott Bonvoy)
- Exceptional communication and conflict resolution abilities
- Flexible availability including weekends and holidays
- Valid Oklahoma driver's license (if required for transportation)
- Basic math and cash handling skills
- Ability to stand for extended periods
- Positive attitude and team-player mindset