Job Description
Welcome to Raleigh Premier Suites, where we define excellence in hospitality. We are currently seeking a dynamic and personable Front Desk Agent to join our exclusive weekend team.
If you thrive in a fast-paced environment and love making guests feel like VIPs, this is the opportunity for you. Enjoy competitive pay, a fun team culture, and the flexibility of weekend shifts while maintaining a full-time lifestyle.
Why Join Us?
- Competitive hourly wage starting at $15/hr.
- Flexible scheduling for work-life balance.
- Opportunities for advancement within the property.
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departure, ensuring a memorable first and last impression.
- Check-In/Check-Out: Efficiently process registrations, payments, and key issuance using our Property Management System (PMS).
- Phone Etiquette: Answer incoming calls professionally, answer guest inquiries, and route messages promptly.
- Lobby Management: Maintain the cleanliness and order of the front desk area and lobby lounge.
- Security & Access: Monitor access logs and ensure the safety and security of the property.
- Administrative Support: Assist with mail handling, faxes, and filing as needed.
Qualifications
- Experience: Previous front desk or hospitality experience is preferred but not mandatory; we value attitude over experience.
- Availability: Must be available to work weekends (Saturday and Sunday).
- Communication: Excellent verbal communication and interpersonal skills.
- Technical Proficiency: Basic computer skills and familiarity with property management software.
- Professionalism: A neat, professional appearance and a positive, service-oriented attitude.