Job Description
Are you a reliable professional looking for a rewarding weekend role? Apex Medical Center is seeking a dedicated Front Desk Agent to join our dynamic team in San Antonio, Texas. We are specifically looking for candidates who thrive in a fast-paced environment and are available for shift work, including weekends. As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming and efficient experience. We offer a competitive benefits package and a supportive work environment for all our staff.
Responsibilities
- Greet and welcome patients and visitors in a professional and courteous manner.
- Manage patient check-in and check-out processes accurately and efficiently.
- Answer incoming phone calls and route them to the appropriate departments.
- Handle front desk reception duties, including mail sorting and filing.
- Verify patient insurance information and assist with data entry.
- Maintain a clean and organized reception area.
- Assist with administrative tasks during peak hours.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a front desk, reception, or customer service role.
- Strong interpersonal and communication skills.
- Ability to work various shifts, including weekends and holidays.
- Proficiency with computer systems and basic office software.
- Must be reliable, detail-oriented, and able to multitask.
- Bilingual (English/Spanish) is a plus.