Job Description
Join our award-winning team at Sunset Plaza Hotel and deliver exceptional guest experiences during peak weekend periods! We're seeking passionate hospitality professionals to elevate our service standards while enjoying flexible weekend schedules. This role offers competitive pay, complimentary meals, and opportunities for advancement in a dynamic, luxury environment. Perfect for students, parents, or anyone seeking work-life balance without sacrificing career growth.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Manage room reservations and optimize occupancy during high-demand weekends
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest complaints with professionalism and resolve issues promptly
- Execute upselling strategies for premium amenities and dining packages
- Maintain accurate financial records and POS transactions
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability including weekends and holidays
- Proficient in hotel management systems (Opera, Fidelio)
- Strong communication skills in English and Spanish preferred
- Valid Texas Food Handler certification
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Must pass background check and drug screening