Job Description
Join our award-winning team at Oceanview Resorts & Hotels, where we redefine luxury hospitality along Virginia Beach's stunning coastline. We're seeking passionate Weekend Hospitality Associates to create unforgettable guest experiences during our busiest weekend operations. This role offers the perfect blend of dynamic work environment, competitive compensation, and flexible scheduling ideal for students, parents, and career-changers. Enjoy complimentary resort amenities, career advancement pathways, and the satisfaction of being part of a team consistently rated among Virginia's top employers.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and valet operations
- Manage check-in/check-out procedures with precision and warmth
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues using solution-oriented approaches
- Process payments and maintain accurate financial transaction records
- Execute safety protocols and emergency response procedures
- Collaborate with cross-departmental teams during peak weekend periods
Qualifications
- Minimum 1 year hospitality or customer service experience
- Availability for weekend shifts (Friday-Sunday) and holidays
- Strong communication and conflict resolution skills
- Proficiency in hotel management systems (Opera, Delphi)
- Basic knowledge of Virginia Beach tourism attractions
- Ability to multitask in fast-paced environments
- Valid Virginia driver's license with clean record (for valet duties)
- Flexible attitude toward rotating responsibilities