Job Description
Join the vibrant hospitality scene at Sunset Plaza Hotel! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during our busiest shifts. This role offers a flexible schedule perfect for students, parents, or anyone seeking weekend work in a luxurious environment. Enjoy competitive pay, employee benefits, and opportunities for advancement in the heart of El Paso's thriving tourism industry.
Responsibilities
- Provide exceptional guest service at check-in/check-out and throughout the guest journey
- Manage reservations and room assignments using hotel management systems
- Handle guest inquiries and resolve complaints with professionalism
- Coordinate housekeeping and maintenance requests efficiently
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure seamless operations
- Uphold brand standards through meticulous attention to detail
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays reliably
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Basic math and cash handling abilities
- Problem-solving mindset with attention to detail
- Flexible availability for weekend shifts (Fri-Sun)
- High school diploma or equivalent required