Job Description
Join our award-winning team at Grand Plaza Hotel and deliver exceptional guest experiences during high-demand weekend shifts! We're seeking passionate hospitality professionals to create memorable stays for visitors exploring San Antonio's vibrant culture. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment with stunning River Walk views.
Responsibilities
- Provide exceptional guest service at check-in, check-out, and during all interactions
- Manage reservations, room assignments, and guest requests with precision
- Resolve guest inquiries and complaints promptly and professionally
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Maintain accurate records using property management systems
- Uphold strict cleanliness and safety standards in public areas
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible weekends (Fri-Sun) and holidays
- Proficient in property management systems (e.g., Opera, Delphi)
- Valid Texas Food Handler certification a plus
- Ability to stand/walk for extended periods
- Positive attitude and teamwork mindset essential