Job Description
Join our vibrant team at Grand Bay Hotel & Resort as a Night Shift Hotel Associate! We're seeking dedicated professionals to ensure exceptional guest experiences during evening and overnight hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Tampa's premier hospitality destination. Apply today to start your rewarding career in shift work!
Responsibilities
- Manage front desk operations during overnight hours including check-ins, check-outs, and guest inquiries
- Monitor security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for room readiness and facility upkeep
- Handle cash transactions and maintain accurate financial records
- Address guest concerns with professionalism and escalate issues as needed
- Perform routine inspections of public areas and report maintenance requirements
- Prepare shift reports and communicate important information to day staff
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible shifts including weekends and holidays
- Strong communication and conflict resolution skills
- Basic knowledge of hotel management systems
- Valid Florida driver's license (for airport runs if required)
- First Aid/CPR certification preferred
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening