Job Description
Welcome to The Grand Union Hotel, where luxury meets opportunity. We are currently seeking dedicated individuals to join our weekend hospitality team in the vibrant city of San Francisco. We believe that a great attitude is the most important skill you can bring to the table. No prior experience is necessary—we provide comprehensive on-the-job training.
As a Weekend Associate, you will be the first point of contact for our guests, ensuring their stay is memorable from check-in to check-out. Whether you are assisting with front desk operations or maintaining the lobby's pristine appearance, you will be a vital part of our success.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Assist with guest check-in and check-out procedures efficiently.
- Answer incoming calls and manage correspondence with professionalism.
- Maintain a clean, organized, and welcoming lobby and common areas.
- Handle guest inquiries and resolve issues promptly to ensure guest satisfaction.
- Collaborate with the front desk team to ensure seamless operations during peak weekend hours.
Qualifications
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Reliable transportation to and from work.
- Ability to stand for extended periods and lift up to 20 lbs.
- A positive attitude and willingness to learn.
- Flexibility to work weekends, including Fridays, Saturdays, and Sundays.