Job Description
The Philadelphia Grand Hotel is seeking dynamic and dedicated individuals to join our premium hospitality team for our high-demand weekend shifts. If you thrive in a fast-paced environment and value your weekdays off, this is the perfect opportunity for you to build a rewarding career in luxury service.
We offer a competitive wage package, flexible scheduling, and a supportive team culture that puts our guests first.
Responsibilities
- Manage efficient check-in and check-out procedures for guests.
- Maintain a pristine lobby, reception area, and public spaces.
- Provide exceptional customer service and answer guest inquiries.
- Assist with concierge services and local recommendations.
- Process payments accurately and handle hotel folios.
- Collaborate with housekeeping to ensure room readiness.
- Resolve guest issues promptly to ensure total satisfaction.
Qualifications
- High school diploma or equivalent required.
- Previous hospitality or customer service experience preferred.
- Must be available to work Fridays, Saturdays, and Sundays.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including early mornings and late nights.
- Proficiency with basic computer applications and POS systems.