Job Description
Join our award-winning team at Sunset Beach Resort, where every guest interaction creates lasting memories! We're seeking charismatic Front Desk Agents to deliver exceptional service while enjoying weekly paychecks and a dynamic work environment. Our Jacksonville property offers competitive benefits, growth opportunities, and a supportive culture focused on excellence. If you're passionate about hospitality and thrive in fast-paced settings, apply today to start your rewarding career!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies to enhance revenue
- Uphold brand standards during all guest interactions
Qualifications
- Previous front desk or hospitality experience preferred
- Proficient in hotel management software (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Valid Florida driver's license (if required for duties)
- Flexible availability including nights/weekends