Job Description
Join our dynamic hospitality team at Grand Plaza Hotel Oakland! We're seeking passionate part-time hotel associates to deliver exceptional guest experiences during flexible shifts. Perfect for students, night owls, and weekend warriors, this role offers competitive pay and growth opportunities in Oakland's thriving hospitality scene. Enjoy a vibrant work environment with diverse responsibilities across front desk, housekeeping, and guest services.
Responsibilities
- Manage guest check-in/check-out processes with speed and accuracy
- Handle reservation inquiries and optimize room assignments
- Perform daily cleaning and maintenance of guest areas
- Coordinate with housekeeping and maintenance teams
- Process payments and operate POS systems securely
- Uphold brand standards through exceptional service
- Address guest concerns with prompt, professional solutions
Qualifications
- High school diploma or equivalent required
- Previous hospitality or customer service experience preferred
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and reservation system knowledge
- Strong communication and problem-solving skills
- Physical stamina for standing/walking during shifts
- Valid California driver's license (if required for errands)
- Ability to lift up to 30 pounds