Job Description
Join our award-winning luxury hotel team in the heart of Houston! We're seeking dynamic Weekend Hospitality Specialists to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a world-class hospitality environment.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer responsibilities
- Operate hotel management systems efficiently
- Uphold brand standards across all guest interactions
- Assist with event coordination and VIP guest services
Qualifications
- Minimum 1 year hotel or customer service experience
- Weekend availability (Fri/Sat/Sun shifts)
- Strong communication and conflict resolution skills
- Proficiency with PMS systems (Opera/Micros preferred)
- Ability to multitask in fast-paced environments
- Valid Texas food handler certification (or willingness to obtain)
- Professional appearance and positive attitude