Job Description
Join our vibrant team at the Grand Nashville Hotel! We're seeking energetic Weekend Hotel Agents to create unforgettable guest experiences. Perfect for newcomers to hospitality – we provide paid training and flexible schedules. Work in Music City's heart while building transferable skills in customer service and operations. Enjoy competitive pay, employee discounts, and a supportive work environment.
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservations and inquiries via phone/in-person
- Resolve guest concerns with professionalism
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and billing
- Process payments and manage cash handling
Qualifications
- No prior experience required
- Strong communication skills
- Weekend/holiday availability essential
- Basic computer proficiency
- Customer-focused mindset
- Ability to stand for extended periods