Job Description
Join our vibrant team at Grand Bay Resort Tampa! We're seeking enthusiastic Weekend Hotel Associates to deliver exceptional guest experiences during high-demand weekend shifts. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive environment in the heart of Tampa's hospitality scene.
Responsibilities
- Deliver outstanding guest service at check-in, check-out, and during stays
- Manage room assignments and key distribution efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Support event setup and special guest requests
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work weekends and holidays reliably
- Basic computer proficiency
- Positive attitude and customer-first mindset
- No prior experience required – training provided
- Ability to stand for extended periods