Job Description
Join our award-winning team at Grand Hotel Indianapolis and deliver exceptional weekend hospitality experiences! We're seeking dynamic Weekend Associates to create memorable stays for our guests. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Indianapolis. Perfect for students, parents, and professionals seeking weekend work-life balance.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage room assignments and key distribution systems
- Address guest inquiries and resolve service issues promptly
- Coordinate housekeeping and maintenance requests
- Process payments and manage cash handling procedures
- Maintain lobby cleanliness and professional appearance
- Assist with event setup and guest services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends (Fri-Sun) and holidays
- Basic computer proficiency with reservation systems
- Attention to detail and multitasking ability
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown location