Job Description
Are you looking for a rewarding career in the hospitality industry? Oakland Grand Hotel & Suites is currently seeking highly motivated individuals to join our elite team for our Weekend Shift positions. We pride ourselves on delivering world-class service and creating memorable experiences for our guests. If you are reliable, energetic, and ready to work in a dynamic environment, we want to hear from you!
As a key member of our weekend team, you will play a vital role in ensuring our hotel operates smoothly and efficiently during peak weekend hours. Enjoy the benefits of a flexible schedule while working in a premium setting.
Responsibilities
- Guest Services: Greet guests warmly, check them in and out efficiently, and provide local area information with a smile.
- Housekeeping Maintenance: Ensure guest rooms and public areas are spotless, sanitary, and meet our high luxury standards.
- Front Desk Operations: Handle incoming calls, manage reservations, and resolve guest inquiries and complaints promptly.
- Security & Safety: Monitor surveillance systems and ensure the safety and security of all guests and property.
- Inventory Management: Assist with restocking amenities, towels, and supplies in guest rooms and the front desk area.
- Team Collaboration: Communicate effectively with housekeeping, maintenance, and restaurant staff to ensure seamless operations.
- Event Support: Assist in setting up and breaking down conference rooms for weekend corporate events.
Qualifications
- Experience: Previous experience in hotel hospitality, front desk, or housekeeping is preferred but not mandatory.
- Availability: Must be available to work weekends (Friday, Saturday, and Sunday).
- Communication: Excellent verbal and written communication skills in English.
- Professionalism: A polished appearance and a positive, customer-first attitude.
- Physical Stamina: Ability to stand, walk, and lift moderate weights for extended periods.
- Technical Skills: Basic computer proficiency and familiarity with Property Management Systems (PMS) is a plus.
- Reliability: Punctual and dependable with a strong work ethic.