Job Description
Join our award-winning team at Grand Plaza Hotel for an exciting weekend shift opportunity! We're seeking passionate hospitality professionals to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Philadelphia.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest assistance
- Manage room status updates and coordinate housekeeping operations
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Monitor security protocols and ensure guest safety
- Coordinate with maintenance and food service teams
- Prepare daily reports and maintain documentation
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Proficiency in hotel management software
- Attention to detail and problem-solving abilities
- Basic math and cash handling skills
- Valid Pennsylvania Food Handler's certificate (or willingness to obtain)
- Ability to stand/walk for extended periods