Job Description
Join our award-winning team at Grand Plaza Hotel, where we deliver exceptional hospitality experiences to guests from around the world. We're seeking dedicated Weekend Hotel Attendants to ensure our guests receive flawless service during peak weekend operations. Enjoy a vibrant work environment in downtown Houston with competitive pay and opportunities for career growth.
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage room assignments and key distribution
- Coordinate with housekeeping for room readiness
- Handle guest inquiries and resolve service issues
- Process payments and manage billing transactions
- Maintain accurate guest records in hotel management systems
- Assist with valet and concierge services as needed
Qualifications
- Previous hotel or hospitality experience preferred
- Strong customer service orientation
- Weekend availability (Friday-Sunday)
- Proficiency with hotel management software
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Valid Texas driver's license (for valet duties)