Job Description
Join our vibrant team at the Grand Oakland Hotel, where we're seeking passionate Weekend Hotel Attendants to create unforgettable guest experiences. This role offers the perfect opportunity for individuals seeking flexible weekend schedules while delivering exceptional hospitality in the heart of Oakland. Enjoy competitive pay, a dynamic work environment, and the chance to work with a team that values dedication and guest satisfaction above all.
Responsibilities
- Efficiently manage guest check-ins/checkouts using hotel management systems
- Address guest inquiries and resolve service issues with professionalism
- Perform daily room inspections and coordinate maintenance requests
- Assist with luggage handling and transportation arrangements
- Maintain pristine lobby areas and public spaces
- Collaborate with housekeeping and security teams for seamless operations
- Process payments and manage cash drawer accurately
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, holidays, and flexible shifts
- Attention to detail and problem-solving abilities
- Basic computer literacy and POS system familiarity
- Ability to stand for extended periods and lift 25 lbs
- Must be authorized to work in the United States