Job Description
Join our award-winning team at Desert Rose Hotels and become part of Tucson's premier hospitality experience! We're seeking dynamic Weekend Shift Supervisors to deliver exceptional guest experiences during our busiest weekend operations. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement while working in our vibrant downtown location.
Responsibilities
- Oversee weekend front desk operations and staff performance
- Manage guest check-in/check-out procedures with efficiency
- Handle escalated guest inquiries and resolve complaints
- Coordinate with housekeeping and maintenance teams
- Monitor cash handling and financial transactions
- Ensure compliance with safety and security protocols
Qualifications
- 2+ years hotel or hospitality supervisory experience
- Availability to work weekends and holidays
- Strong problem-solving and conflict resolution skills
- Proficient in PMS systems (Opera preferred)
- Ability to work in fast-paced environment
- Arizona food handler certification required