Job Description
Join our vibrant team at Grand Plaza Hotel! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences in San Jose's heart. Perfect for students, parents, and career changers seeking weekend flexibility. Enjoy competitive pay, dynamic work environment, and growth opportunities in the thriving hospitality industry.
Responsibilities
- Efficiently check-in/check-out guests with warm professionalism
- Manage reservations and handle guest inquiries/complaints
- Coordinate housekeeping and maintenance requests
- Process payments and maintain accurate records
- Uphold cleanliness standards in public areas
- Collaborate with departments for seamless service
- Assist with event setup and special requests
Qualifications
- Previous hotel/customer service experience preferred
- Weekend availability (Sat/Sun) required
- Strong communication and problem-solving skills
- Basic computer proficiency (PMS systems)
- Ability to multitask in fast-paced settings
- Positive attitude and teamwork mindset
- Must pass background check