Job Description
Are you looking for a rewarding role in the hospitality industry with flexible weekend hours? Harbor View Hospitality is seeking dedicated and enthusiastic staff to join our team at our premier hotel in the heart of Baltimore.
We pride ourselves on delivering exceptional guest experiences, and we are looking for individuals who share our passion for service excellence. As a Weekend Staff Member, you will be the face of our brand, ensuring every guest feels welcomed and valued during their stay.
Why Join Us?
- Competitive hourly pay and comprehensive benefits package.
- Flexible scheduling to accommodate your lifestyle.
- Opportunities for professional growth within the hospitality sector.
- A dynamic and supportive team environment.
We are looking for reliable candidates ready to contribute to a world-class hotel experience.
Responsibilities
- Manage front desk operations efficiently during peak weekend hours.
- Greet guests warmly upon arrival and ensure a seamless check-in process.
- Handle guest inquiries, complaints, and requests with patience and professionalism.
- Coordinate with housekeeping and maintenance teams to ensure room readiness.
- Process payments and maintain accurate daily logs and reports.
- Assist with lobby maintenance and general hotel upkeep standards.
- Provide local recommendations and information to enhance the guest experience.
Qualifications
- High school diploma or GED required.
- Previous experience in a hotel, resort, or customer service role is preferred.
- Strong interpersonal and verbal communication skills.
- Must be available to work weekends, holidays, and rotating shifts.
- Proficiency in Microsoft Office and basic property management systems.
- Professional appearance and a friendly, outgoing demeanor.
- Ability to stand for extended periods and lift light objects.