Job Description
Join our award-winning team at Grandview Hospitality Group! We're seeking passionate weekend hospitality professionals to deliver exceptional guest experiences at our flagship Charlotte property. This role offers flexible weekend schedules, competitive compensation, and growth opportunities within a luxury hotel environment. Perfect for students, parents, or career-changers seeking work-life balance.
Responsibilities
- Provide exceptional front desk services including check-in/out, guest inquiries, and reservation management
- Coordinate housekeeping operations to ensure immaculate guest rooms and public areas
- Handle guest requests, complaints, and special arrangements with professionalism
- Process payments and maintain accurate financial records
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Uphold brand standards through attentive service and attention to detail
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible weekend shifts (Fri-Sun)
- Proficiency with PMS systems and basic office software
- Strong problem-solving and conflict resolution abilities
- Valid North Carolina Food Handler's/ServSafe certification
- Ability to lift 25 lbs and stand for extended periods