Job Description
Join our award-winning team at the Fort Worth Grand Hotel, where we blend Southern hospitality with modern luxury! We're seeking passionate weekend shift professionals to create unforgettable experiences for our guests. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Texas' most vibrant cities. Our team culture celebrates diversity, teamwork, and exceptional service – apply today to start your hospitality journey!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage operations
- Manage check-in/check-out processes efficiently using hotel management systems
- Maintain pristine room standards and public area cleanliness
- Handle guest inquiries and resolve issues promptly with a solutions-oriented mindset
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Adhere to safety protocols and maintain accurate documentation
- Upsell hotel amenities and services to enhance guest experiences
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible weekend shifts (Saturdays/Sundays)
- Basic computer proficiency and comfort with reservation systems
- Physical stamina for standing/walking during shifts
- Valid Texas Food Handler/Servers certification (if applicable to role)
- Positive attitude and commitment to service excellence
- Ability to thrive in a fast-paced environment