Job Description
Join Coastal Hospitality Group as a Front Desk Agent and enjoy weekly pay in the vibrant heart of San Diego! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift work schedules. Be part of a team that values growth, work-life balance, and rewarding careers in the hospitality industry.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Handle reservations, billing inquiries, and payment processing
- Address guest concerns promptly and escalate issues as needed
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain accurate guest records and property management systems
- Process payments and reconcile daily transactions
- Support hotel safety protocols and emergency procedures
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficient with property management systems (e.g., Opera)
- High school diploma or equivalent required
- Valid California driver's license (if required for errands)
- Ability to stand for extended periods and lift 25 lbs
- Basic knowledge of San Diego attractions and transportation