Job Description
Join our award-winning Minneapolis Grand Hotel and become part of a dynamic hospitality team! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during high-demand Friday-Sunday shifts. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of downtown Minneapolis. Perfect for students, second-job seekers, or hospitality professionals seeking weekend-focused roles.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process cash transactions and maintain accurate records
- Uphold brand standards and safety protocols
- Support valet and concierge services as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and multitask effectively
- Proficiency with hotel management software (e.g., Opera)
- Flexible availability for weekends and holidays
- Basic math and cash handling abilities
- Positive attitude and guest-focused mindset
- Must be 18+ and authorized to work in the US