Job Description
Join our award-winning team at Grand Plaza Hotel, where luxury meets Southern hospitality! We're seeking passionate weekend hotel staff to deliver exceptional guest experiences during peak periods. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic downtown Dallas setting. Perfect for students, parents, or professionals seeking weekend work-life balance.
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations and handle billing inquiries
- Address guest concerns with prompt, personalized solutions
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Promote hotel amenities and local attractions
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work weekends (Fri-Sun) and holidays
- Basic computer proficiency with POS systems
- Valid Texas driver's license and reliable transportation
- Flexible availability including early morning/late night shifts