Job Description
Join our dynamic team at Grand City Hotel and enjoy the stability of weekly pay with flexible shift schedules! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in Raleigh's vibrant downtown. As a key member of our hotel staff, you'll contribute to creating memorable stays while benefiting from competitive compensation and a supportive work environment. Ideal for individuals seeking reliable income with shift flexibility.
Responsibilities
- Provide exceptional guest service across front desk, housekeeping, and food service areas
- Manage check-in/check-out processes efficiently using hotel software
- Ensure guest rooms and public areas meet cleanliness and safety standards
- Handle guest inquiries and resolve issues promptly with professionalism
- Collaborate with team members during shift transitions for seamless operations
- Assist with event setup and catering services as needed
- Maintain accurate records and inventory for assigned departments
Qualifications
- Minimum 1 year hospitality or customer service experience
- Flexible availability for day/evening/weekend shifts
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency for reservation systems
- Valid North Carolina driver's license (if driving required)
- Ability to stand/walk for extended periods
- Food Handler's certification preferred