Job Description
Join our award-winning team at Grand Plaza Hotel in the heart of downtown San Antonio! We're seeking passionate hospitality professionals for weekend shift positions to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Texas' premier destinations. Perfect for students, part-time seekers, or hospitality enthusiasts looking to make a difference.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency and POS system knowledge
- Valid Texas driver's license (if driving required)
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and commitment to guest satisfaction