Job Description
Join our dynamic team at Grand Tampa Hotel and become the face of luxury hospitality! We're seeking passionate Weekend Hotel Staff to deliver exceptional guest experiences during peak weekend operations. If you thrive in fast-paced environments and take pride in creating memorable stays, this role is your gateway to a rewarding career in Florida's vibrant tourism hub.
Why Choose Grand Tampa Hotel?
- Competitive weekend shift premiums
- Comprehensive hospitality training
- Opportunities for advancement to full-time roles
- Complimentary meal privileges during shifts
Responsibilities
- Efficiently manage guest check-ins/check-outs with attention to detail
- Process reservations and room assignments using PMS systems
- Resolve guest inquiries and concerns with professionalism
- Coordinate housekeeping/maintenance requests
- Process payments and manage cash handling procedures
- Uphold brand standards in all guest interactions
- Collaborate with cross-departmental teams
Qualifications
- Minimum 1 year hotel or high-volume customer service experience
- Proficiency with Opera or similar property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible weekends and holidays
- Basic knowledge of Tampa tourism attractions
- Valid Florida driver's license (preferred)
- High school diploma or equivalent