Job Description
Join our award-winning team at Grandview Hospitality Group in Kansas City, MO! We're seeking passionate individuals to fill dynamic weekend shifts in our premium downtown hotel. Experience the excitement of the hospitality industry while enjoying competitive pay and flexible scheduling. Perfect for students, second-job seekers, and career changers looking to grow in a supportive environment.
Our team culture thrives on excellence and guest satisfaction. You'll gain hands-on experience in front-of-house operations, guest relations, and event coordination – all while working in Kansas City's vibrant entertainment district. We offer comprehensive training, advancement opportunities, and a work-life balance that fits your schedule.
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room assignments and coordinate with housekeeping for seamless turnarounds
- Handle guest inquiries, complaints, and special requests with professionalism
- Assist with event setup, VIP arrivals, and weekend group coordination
- Maintain accurate documentation using our property management system
- Collaborate with cross-functional teams to ensure operational excellence
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 6 months hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work weekends, holidays, and flexible shifts
- Proficiency in hotel management systems (Opera or similar)
- Basic knowledge of local Kansas City attractions and events
- Valid food handler certification (or willingness to obtain)
- Ability to stand for extended periods and lift up to 30 lbs
- Must pass background check and drug screening