Job Description
Join Milwaukee's premier hospitality team! We're seeking energetic weekend warriors to deliver exceptional guest experiences at our downtown hotel. Perfect for students, second-job seekers, or hospitality enthusiasts seeking flexible weekend schedules. Enjoy competitive pay, complimentary meals, and a vibrant team environment while showcasing your customer service excellence.
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold safety and security protocols
- Support event setup and banquet services
Qualifications
- Previous hotel or customer service experience preferred
- Weekend availability (Fri-Sun) required
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Ability to work standing for extended periods
- Valid Wisconsin hospitality certification (if applicable)
- Positive attitude and teamwork mindset