Job Description
Join Phoenix's premier luxury hospitality destination! Grand Plaza Hotel is seeking passionate weekend warriors to elevate our guest experience. Perfect for students, parents, or anyone seeking weekend flexibility in a dynamic environment. Enjoy competitive pay, free parking, and a vibrant team culture in the heart of downtown Phoenix.
Why Work With Us? Our award-winning hotel offers growth opportunities, employee discounts, and a commitment to work-life balance. Be part of Arizona's thriving hospitality scene while developing transferable skills in customer service and operations.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet positions
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Collaborate with cross-functional departments during peak weekend hours
Qualifications
- Previous hospitality or customer service experience preferred
- Ability to work weekends and flexible hours
- Strong communication and problem-solving skills
- Basic computer proficiency with reservation systems
- Valid Arizona driver's license for valet roles
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required