Job Description
Join our award-winning team at Grand Hotel SF, where luxury meets local charm! We're seeking passionate Weekend Hotel Staff to create unforgettable experiences for our discerning guests. Enjoy competitive pay, flexible scheduling, and a vibrant downtown location just steps from iconic attractions. As a cornerstone of San Francisco's hospitality scene, we offer growth opportunities and a supportive team environment. Perfect for students, career changers, or those seeking weekend flexibility. Apply today to be part of something exceptional!
Responsibilities
- Deliver exceptional guest service at check-in/check-out with efficiency and warmth
- Manage room reservations and handle guest inquiries via phone/in-person
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards in cleanliness, safety, and luxury service protocols
- Resolve guest concerns promptly and escalate complex issues to management
- Collaborate with cross-functional departments during peak weekend hours
Qualifications
- Minimum 1 year hospitality/customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible weekends (Fri-Sun/Sat-Sun shifts)
- Basic proficiency in hotel management software (e.g., Opera, Fidelio)
- Valid California driver's license (if valet duties required)
- High school diploma or equivalent
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening